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Location of work: Town Hall, Reigate

Salary: £31,347 - £36,618

Basis: Permanent, Full time, 36 hours per week

About the Role

Working within our Revenues Recovery Team, you will undertake the administration for the recovery of Council Tax, initiating recovery action in accordance with legislation and Council policy to support income maximisation. Ensuring the appropriate recovery action is taken against non-payers of Council Tax and to improve collection rates by negotiating payment plans from customers, maintaining accurate records and deciding the appropriate form of recovery action to take.

About the Person

• Experience and detailed understanding of the recovery and enforcement legislation in relation to Council tax
• An approachable attitude with empathy and patience but show initiative and stay calm under pressure
• Good time management and organisational skills to manage your own workload whilst being able to provide support to the wider team
• High-quality Customer Service interaction and demonstrate excellent Customer Service skills
• Excellent IT skills, using a variety of systems, including Microsoft Office applications
• Use of revenues software NEC Solutions desirable but not essential

Staff Benefits

In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We provide you with competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.

Additional Information

For an informal discussion about the role, please call Kirsty Warren, Council Tax Recovery Manager on 01737 276088.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

Closing date: 16th May 2025
Interview date: 28th May 2025

Values and Behaviours

Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

See 'Who we are' as a council, to find out more about us.
Who we are

Click here to view a Job Summary, Person Specification and Employment Pack.

Job Title: Caretaker / Cleaner / Driver

Location of work: Horley Community Centre - Horley

Salary: £23,685- £24,714 per annum pro rata

Basis: 12 Hours per week, Permanent

The postholder will be required to work as part of the team at the Centre in the role of caretaker and cleaner, as well as assisting with general tasks when required. They will be responsible for ensuring the building and its surroundings are kept clean, tidy and in good condition. They will be responsible for setting up rooms for different bookings, often with short room turnaround times. They will have a flexible approach and be a strong team player.

The hours of work will vary depending on lettings, to include evenings and weekend working when required and cover for other caretaker’s annual leave and sickness when required.

Responsibilities of role:

• To maintain the building and surroundings to high standard of cleanliness and decoration. Responsible for keeping the car parking areas free of litter, the garden tidy and maintained.
• To prepare the Centre for the various lettings as directed and remain on site during the lettings.
• To transport older people from their homes to the centre (and return) and to other destinations listed on the schedules prepared.
• To prepare refreshment trollies if required by hirers.
• To make the Centre ready for the next day after the lettings.
• To be conversant with and regularly test the fire and security system. To be a key holder and be available to open and close the Centre when required and ensure that it is left secure when not in use.
• To provide assistance to Centre users to ensure their comfort, safety and welfare.
• To undertake simple DIY tasks and decorating.
• To be able to instruct hirers in the use of Centre equipment.
• To monitor supplies, place orders, accept and check deliveries and arrange neat, safe storage.
• To assist the manager as required in all things to ensure the good running of the Centre.
• Be committed to customer care and take pride in helping to provide a happy and well-run facility as a strong team player.
• To be willing to work at other Centres on an ad hoc basis should the need for cover arise.

Behaviours: 

• You will be highly motivated and capable.
• Are capable of working well on your own and as be a supportive member of a team.
• Adaptable to the task in hand and willing to learn.
• You are confident to make process improvement suggestions where necessary.

Staff Benefits

In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We provide you with competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership. We also provide a flexible and agile working culture for a great work/life balance.

Closing Date:  7th May 2025

 Values and Behaviours

Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.

Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Additional Information

For any further information about the role, please e-mail recruitment@reigate-banstead.gov.uk.

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

See 'Who we are' as a council, to find out more about us.

Click here to view a Job Summary, Person Specification and Employment Pack.

Job Title: Reserve Driver
Location of work: Earlswood Depot
Salary: £35,157.50 - £35,906.25 (dependent on experience) 
Basis: Full time, Permanent 45 hours per week

About the Role:
We are looking to recruit someone with a full HGV Class 2/C & E driving licence to help us cover a variety of duties within Refuse & Recycling. You will be working towards or willing to undertake CPC training.

As a Reserve Driver you will undertake the collection of waste and recycling within the borough of Reigate and Banstead. It is essential you have a flexible approach to the work and hours. Your main duty will be driving for us although when required, you must be willing to work as a loader covering any service within the Neighbourhood Services team.

Some of the duties include:

• Undertake either working alone or as part of a team, the collection of Waste and Recycling services at a variety of locations throughout the Borough.
• Use the waste management systems (Bartec) to complete rounds and report issues.
• Receive instructions regarding exempt collections, special arrangements and specific collection points and ensuring these are carried out.
• When disposing of Waste, abide by the rules set out by the allocated transfer station.
• Advise the public on the Borough’s Refuse, Recycling and Cleansing regime where necessary.
• If no driving duties are available, undertake loading duties and undertake ad hoc duties as required, within the scope of the job.

About the Person:

• Full clean driving licence. 
• You will have the commitment to start the day at 6am and work a 45-hour week Monday to Friday.
• Willing to train and supervise a small team.
• Have up to date customer care skills
• A high level of health and safety awareness
• Able to deal with a physically demanding job, working outdoors in all weathers.

Staff Benefits
In exchange for your expertise, experience, and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.

We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.

Additional Information

For an informal discussion about the role, please call Operations Manager, Bob Wiggins on 01737 276224 or 07974 325140

We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.

Closing date: Sunday 11 May at 23:59*

Interview date: TBC

Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.

Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

See 'Who we are' as a council, to find out more about us.

 
Click here to view a Job Summary, Person Specification and Employment Pack.

*On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.

**NO AGENCIES PLEASE**